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Founded
in 1984, S&A Classic Jewelry was a product of a retail company
being frustrated with poor quality.
Donald
Sedgwick owned Sedgwick Sales, Inc., a chain of 200 retail costume
jewelry stores, operating in shopping malls in 32 states. It
operated primarily under the trade names Golden Chain, International,
Golden Chain Gang, and Grand Illusions. Its success was based
primarily on a higher standard of gold plating than what is
customarily offered in costume jewelry.
Standard
Gold Electroplate uses a gold plating thickness of 5-7 mils
of gold. Golden Chain International prided itself, and boasted
about a plating thickness of 50 mils gold. It is substantially
more expensive to produce, but the merchandise generally lasts
for years, even with every day wear.
After
just a few years of operation, Golden Chain International grew
from a small handful of shops to over 200. This success was
due to an aggressive sales approach, which included educating
the customer as to the merits of 50 mils of gold. The average
ticket for a gold plated chain was $30 - $40.
When
Sedgwick Sales' suppliers began to produce goods that contained
an inferior thickness of gold, Sedgwick Sales' modest return
rate of 3-5 percent escalated. It was due to this problem of
inconsistency that Sedgwick Sales began to produce its own chains
under the label, "S&A Wholesale Fashions, Inc."
By starting its own wholesale company, Sedgwick could assure
its retail company that it would receive the quality that it
needed to maintain its high reputation.
Raj
and Rajni Ahuja, a couple who had been in the industry (gemology,
plating, Sales Directors for Pankaj, International) for many
years, joined Mr. Sedgwick and jointly formed S&A, immediately
building it into one of the nation's leading suppliers of chain,
charms, and other costume jewelry.
Within
5 years, annual production of costume jewelry surpassed the
$20 million level. The retail chain, though very successful,
was recently bought out by Piercing Pagoda, Inc., finally leaving
Mr. Sedgwick (and the Ahujas) with the time to dedicate all
their energies to their first love, producing high quality fashion
jewelry and "retail quality" customer service for
other retailers.
S&A
Classic Jewelry now has over 2,000 customers worldwide, ranging
from Russia to South Africa to the Virgin Islands. However,
the majority of its customers are spread fairly evenly among
the United States.
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